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The Disney Institute  
The "Disney Approach Series"
presented by


©Disney

Benchmark the Walt Disney World® Resort in world-renowned Disney Institute programs. Learn the Disney success formulas and adapt their philosophies back to your business. Use these seminars as a way to reward, inspire, and motivate your employees. Experience the business behind the magic through these unique programs. 


Undecided?
Read these in-depth articles about the Disney Institute

http://www.workforce.com/section/11/feature/23/82/81/index.html

 An article by Kermit Weeks, Founder/Owner of "Fantasy of Flight"
A Central Florida themed attraction



Find answers to the most
Frequently Asked Questions


IMPORTANT REGISTRATION INFORMATION

Clicking on a "Register for this Program" button below will take you to a registration form for that program. We will send you registration confirmation for the date you chose along with an invoice.  Registrations are accepted on a first-come, first-served basis, and space is limited, so please make arrangements for your program as soon as possible.


Florida Unlimited Incentives is now accepting
registrations for individuals and small groups of up
to 19 for the following open enrollment programs:

The Disney Approach to Organizational Creativity
The Disney Approach to People Management
The Disney Approach to Leadership Excellence
The Disney Approach to Quality Service
The Disney Approach to Quality Service for Healthcare Professionals
The Disney Approach to Loyalty

held at:


 Disney's Yacht Club Resort
Disney's Grand Floridian Resort
Disney's Polynesian Resort
Disney's Boardwalk Inn
Disney's Beach Club Resort
Disney's Yacht & Beach Club Resort
Disney's Coronado Springs Resort   

Disney's Grand Californian Hotel® & Spa
at the Disneyland
® Resort

Program Details and Pricing

Scroll down for Program Descriptions


NEW!!!
 The Disney Institute is now presenting a
unique 5 day program encompassing aspects from all of their
outstanding
3 1/2 day
"Disney Approach To"  programs listed above.
(DAQSHP not included)


Disney's Approach to Series -
5 Day "Chain of Excellence" Program
 
December 14-20, 2008
Held at Disney's Yacht Club Resort


February 22-28, 2009
Held at Disney's Yacht Club Resort

May 3-9, 2009
Held at Disney's Yacht Club Resort

August 16-22, 2009
Held at Disney's Yacht Club Resort


Descripciones del programa en Español


 

The Disney Approach to Organizational Creativity - DAOC  

In today's rapidly changing business climate, organizational success is more dependent than ever on creativity and innovation. Tapping the wellspring of employee creativity is a hallmark at Disney and the driving force behind its continued success. Business professionals gain insight into ways they can develop and foster a creative culture. Stimulate the creative resources of your human resources, inspiring employees to “dream it and do it,” turning
ideas and concepts into profitable products and services.

Click Here for Program Details and Agenda

March 22-25, 2009
Held at Disney's Yacht Club Resort

July 12-15, 2009
Held at Disney's Beach Club Resort

 

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The Disney Approach to People Management - DAPM

They do more than represent the company. They are the company. Keep them happy, and they'll keep customers happy. They're employees. At Disney, they call them Cast Members and working to ensure their satisfaction is more than smart management--it's smart business. This program provides leaders and managers with the tools they need to recruit and train the best possible employees. It then teaches them how to build their commitment and enthusiasm through communication and recognition. Learn how to design a working environment and culture that always puts people first.

Click Here for Program Details and Agenda

November 9-12, 2008
Held at Disney's Boardwalk Inn

January 28-31, 2009
Held at Disney's Polynesian Resort

February 22-25, 2009
Held at Disney's Boardwalk Inn

March 8-11, 2009
Held at Disney's Yacht Club Resort

April 5-8, 2009
Held at Disney's Boardwalk Inn

May 20-23, 2009
Held at
Disney's Yacht Club Resort

July 22-25, 2009
Held at Disney's Yacht Club Resort


August 16-19, 2009
Held at Disney’s Grand Californian Hotel and Spa, Disneyland, CA

September 13-16, 2009
Held at Disney's Boardwalk Inn

September 13-16, 2009
Held at Disney’s Grand Californian Hotel and Spa, Disneyland, CA



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The Disney Approach to Leadership Excellence - DALE

Are you seeking to improve your leadership approach? Compare your values to leaders in a world-class organization. Determine your areas of opportunity in this introspective program. Mid- to upper-level managers learn how to transform their corporate visions into practical, effective leadership strategies. Hear the Disney story of leadership starting with Walt Disney himself. Chapters in this story include stories on vision, involvement, organization, and change. You won't find vague theory or fancy rhetoric; just a clear, concise, manageable process for improving leadership skills in these areas. Who better to learn from about leading people through change than a company that was founded on it.

Click Here for Program Details and Agenda

November 16-19, 2008
Held at Disney's Coronado Springs Resort

December 7-10, 2008
Held at Disney’s Grand Californian Hotel and Spa, Disneyland, CA

February 15-18, 2009
Held at Disney's Yacht Club Resort

April 19-22, 2009
Held at Disney's Boardwalk Inn

April 26-29, 2009
Held at Disney’s Grand Californian Hotel and Spa, Disneyland, CA

March 1-4, 2009
Held at Disney's Yacht & Beach Club Resort

May 13-16, 2009
Held at Disney's Boardwalk Inn

June 14-17, 2009
Held at Disney’s Grand Californian Hotel and Spa, Disneyland, CA

June 21-24, 2009
Held at Disney's Yacht Club Resort

July 26-29, 2009
Held at Disney’s Grand Californian Hotel and Spa, Disneyland, CA

August 26-29, 2009
Held at Disney's Yacht Club Resort

September 23-26, 2009
Held at Disney's Yacht Club Resort

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The Disney Approach to Quality Service - DAQS

Increased market share. A solid reputation. The ability to exceed customer expectations. These are the rewards of improving customer service. Leaders and managers gain a one-of-a-kind opportunity to learn how to deliver top-notch service all day, every day. Learn how to construct an action plan that will immediately begin to improve your organization's level of service. After all, when it comes to customer service, nobody does it like Disney.

Click Here for Program Details and Agenda

October 26-29, 2008
Held at Disney's Beach Club Resort

November 16-19, 2008
Held at Disney’s Grand Californian Hotel and Spa, Disneyland, CA

November 30 - December 3, 2008
Held at Disney's Yacht Club Resort

January 18-21, 2009
Held at Disney's Boardwalk Inn

February 8-11, 2009
Held at Disney's Boardwalk Inn

February 15-18, 2009
Held at Disney’s Grand Californian Hotel and Spa, Disneyland, CA

March 15-18, 2009
Held at Disney's Coronado Springs Resort

March 22-25, 2009
Held at Disney’s Grand Californian Hotel and Spa, Disneyland, CA

April 29 - May 2, 2009
Held at Disney's Boardwalk Inn

May 24-27, 2009
Held at Disney’s Grand Californian Hotel and Spa, Disneyland, CA

June 17-20, 2009
Held at Disney's Yacht Club Resort

July 12-15, 2009
Held at Disney’s Grand Californian Hotel and Spa, Disneyland, CA

August 12-15, 2009
Held at Disney's Yacht Club Resort

September 20-23, 2009
Held at Disney’s Grand Californian Hotel and Spa, Disneyland, CA

September 23-26, 2009
Held at Disney's Yacht Club Resort

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The Disney Approach to Quality Service for Healthcare Professionals - DAQSHP

Being the health care provider of choice in your communities. Having a solid reputation built on quality of care and the highest satisfaction ratings. Consistently exceeding the expectations of your patients and their families. These rewards await you when the levels of service are improved in your organization - service that's not just with the "care," but with the "caring." Health care leaders and managers gain a one-of-a-kind opportunity to learn and experience how to deliver top-notch service all day, every day. Learn how to construct an action plan that will immediately and effectively begin to improve your organization's level of service. After all, when it comes to customer service, nobody does it like Disney. Consistently exceeding the expectations of millions of Guests every year.

  Click Here for Program Details and Agenda

December 14-17, 2008
Held at Disney's Yacht Club Resort

April 1-4, 2009
Held at Disney's Yacht Club Resort

August 23-26, 2009
Held at Disney's Yacht Club Resort

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The Disney Approach to Loyalty - DAL

Businesses can spend untold sums courting new business. Or, they can build on their existing customer base for a fraction of the cost. Learn the best practices and business strategies to win and retain loyal customers and employees. Learn how to apply Disney’s practical approach to derive maximum loyalty from your customers. Explore how Disney’s brand, people, and products drive their success. Best of all, business professionals have the opportunity to see Disney’s core philosophies in action as they observe Cast Members adding value in their day-to-day interactions.

Click Here for Program Details and Agenda

March 1-4, 2009
Held at Disney's Yacht & Beach Club Resort

June 7-10, 2009
Held at
Disney's Yacht Club Resort

August 30 - September 2, 2009
Held at Disney's Yacht Club Resort



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Disney Institute Program Pricing  
 
The Disney "Approach to Series" program package rate: $3,995.00/person

Alumni rate: $3,595.00

 Military/ Federal Government rate: $3,595.00
 
Non-profit organizations rate: $3,595.00

Register and pay more than 90 days before a program date: $3,795.00

     5-9 people from the same company/same program: $3,795.00/person

 10-19 people from the same company/same program: $3,595.00/person




The Disney Approach program package includes:
 


 

Three nights of accommodations at:
Disney's Yacht & Beach Club Resort
Disney's Beach Club Resort
Disney's Polynesian Resort
Disney's Grand Floridian Resort

Disney's Yacht Club Resort
Disney's Boardwalk Inn
Disney's Coronado Springs Resort
Disney's Grand Californian Hotel & Spa at
the Disneyland® Resort in Anaheim, CA
One three-day Park Hopper® Pass**

Three and a half days of programming starting at 5pm on the first day and ending at 1:30pm on the fourth day

Comprehensive reference materials of program content
Professional Disney Institute facilitators
Special visits to on-stage and behind-the-scenes operating areas
Meetings with front-line management and Cast Members
Special fun-filled Graduation Ceremony
A participant list for future networking
A welcome dinner on opening night, Continental Breakfast and lunch daily, as well as refreshment breaks

Unlimited use of the Walt Disney World® transportation system

Complimentary Round Trip Transportation:  
Orlando International Airport to and from your Walt Disney World® resort via the 
Disney Magical Express® Service 
 

*Additional room nights are available up to 3 days prior to and 3 days after the program dates at a discounted rate through Florida Unlimited Incentives. These discounted room nights are limited so book early.

**Additional/Upgrade information for Park Hopper® Passes are available here.
 

If you need additional information,
please contact Florida Unlimited Incentives by:

E-mail: RNRWEBB@IX.NETCOM.COM
Phone: (407) 469-5574
Fax: (407) 469-5575

Please review our Cancellation Policy

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